Know what discount to offer before every renewal call.

Renuo recommends the price to hold, how far to concede, and what to ask for in return, based on renewal history and customer context. Every recommendation and its evidence is written back to your CRM.

See Renuo on your renewals

Read-only connectors. Works in Slack/Teams. Synced to your CRM.

Northwind
Threads
Drafts & sent
Channels
# deals
# renewals
# pricing-desk
Apps
R Renuo
Salesforce
R Renuo app
Today
DR
Daniel Reyes 9:01 AM

/renuo prep Acme renewal

R
Renuo app 9:01 AM

Renewal in 90 days — here's the position I'd take.

Acme Corp · Renewal Dec 12
$96K ARR · 108 seats · Current discount 18%
Target
9–11% discount
Concession limit
13% discount · Renewal policy
If they push
12% → ask for a 2-year term
13% → require 130+ seats
>13% → not recommended
Why
Similar renewals: 11% median · 24 comparable renewals
Usage: +24% YoY · usage report
18% discount was granted for growth to 150 seats; current: 108 · contract thread
4 of 5 major product requests delivered · delivery log
What they asked for — and we delivered
SAML group sync (PROD-142) — shipped Mar 18 · notified Jul 2 (Anna K)
Audit export (PROD-184) — shipped Jun 4 · notified Jul 2 (Anna K)
Custom roles (PROD-201) — shipped Jul 22 · notified Jul 24 (Daniel R)
API rate-limit increase (PROD-221) — shipped Aug 6 · not notified
Watch out

SCIM is 4 months overdue. Raised twice. ticket #4471

View evidence Full prep Ask Renuo
Sources: Salesforce · contract thread · usage · ticket #4471 · Renewal policy
Written back to Salesforce · Opportunity ACME-FY26
Only visible to you
B I S
Message Renuo
@ /

Renuo gives them that position before the negotiation starts.

Policy
0–10%

Approved range. Any number inside it passes — including five points you never had to give.

With a position
5%
recommended maximum
on this renewal
Comparable renewals signed at4% median
Usage growth+24% YoY
Requests delivered this term4 of 5
No competitor named on any call4 calls

Everything about the account, pulled into one place.

Crm · contracts · usage · support · calls

What they asked for, matched to what you delivered.

Requests · releases · open commitments

What discount, under what condition.

What-if · give / get

Delivered where the deal happens.

Renuo recommends. Your account owner decides.

Your CRM
Account record
Acme Corp
ARR
$96,000
Renews
Dec 12
Written back to your CRM
Evidence synced from 5 systems
Requests delivered · 4 of 5
Recommended position · 9–11%
Recommended position no position yet
0%median · 11%20%
Ask in return
Nothing on the table yet.
S Salesforce
Acme Corp — Renewal FY2612/12
Discount
18%
Term
12 months
CRM data
Gmail
Re: FY25 renewal — pricingmar 4

“Happy to do 18% if you grow to 150 seats.”

Email data
AAmplitude
108active seats · licensed 150
Usage data
Zendesk
SCIM provisioning not working
Open 4 months Raised twice
Support data
G Gong
No competitor mentioned across 4 calls.
Call data
What acme asked for What you delivered
Jira · prod-142
SAML group sync
Shipped mar 18 · release 4.12
Notified jul 2 · anna k
Support ticket · prod-184
Audit export
Shipped jun 4 · linear
Notified jul 2 · anna k
Call · acme admin team
Custom roles
Shipped jul 22 · release 4.18
Notified jul 24 · daniel r
Email · james @ acme
API rate-limit increase
Shipped aug 6 · prod-221
Not notified
Zendesk · #4471
SCIM provisioning
Promised apr 11 · not shipped
Still open · 4 months overdue
4 of 5 delivered
What-if · conditions on the table
Evidence applied History · usage · delivery
Customer offers a 2-year term Give / get
Commits to 130+ seats Give / get
SCIM overdue Weakens position
The discount they already have — and the one they'll ask to keep.
R Renuo app
DR
Daniel Reyes9:01 AM

/renuo prep Acme renewal

R
Renuo app 9:01 AM

Renewal in 90 days — here's the position I'd take.

Acme Corp · Renewal Dec 12
$96K ARR · 108 seats · Current discount 18%
Target
9–11% discount
Concession limit
13% discount
If they push
12% → ask for a 2-year term
13% → require 130+ seats
>13% → not recommended
Watch out

SCIM is 4 months overdue. Raised twice.

View evidence Full prep Ask Renuo
Only visible to you

Everything about the account, pulled into one place.

Crm · contracts · usage · support · calls

What they asked for, matched to what you delivered.

Requests · releases · open commitments

What discount, under what condition.

What-if · give / get

Delivered where the deal happens.

Renuo recommends. Your account owner decides.

Go into every renewal with a position.

Five things Renuo hands the account owner before the call.

Target
9–11%

What to aim for, grounded in what comparable accounts actually signed.

Concession limit
13%

How far to move, and the point past which the deal stops being worth it.

Give / get
Never concede for free.

What to ask for in return: a longer term, more seats, a case study, a reference.

Evidence
Why the position makes sense.

Pricing history, usage, commitments made, requests delivered. Every line links to its source.

Risks
What weakens it.

Overdue commitments, flat usage, a churned champion — surfaced before the customer raises them.

Ask in slack
/renuo prep Acme renewal

Or wait — Renuo posts the brief 90 days before every renewal date.

Renuo reads your systems and writes back to them.

Keep your CRM, your CS platform, your CPQ. Nothing new is added on top — the recommendation lands in the tools your team already opens.

Reads
SSalesforce HubSpot Jira Zendesk Gmail AAmplitude SSlack
Contracts, pricing and renewal history
Customer conversations and commitments
Usage, support tickets, delivered requests

Read-only connectors, revoked in one click.

renuo
Writes back
SSalesforce HubSpot SSlack
Recommended positionopportunity field
Concession limit and give / getopportunity field
Evidence links and open risksaccount note
The brief itselfslack message

No prices or quotes are changed automatically. No customer is emailed.

Built for the renewal decision

Capability CS intelligence Pricing software Deal desk Renuo
Renewal context Yes Partial Yes
Price / discount recommendation Yes Yes Yes
Comparable deals Yes Yes Yes
Customer conversations, requests & commitments Yes Partial Yes
Give / get recommendation Partial Partial Yes
Built for the call before renewal Yes Yes

Renuo combines pricing history with the full customer relationship — then recommends the position to take.

Prove it on your own renewals.

We start with the accounts renewing next quarter. Read-only connectors, and your account owner decides every number.

How many negotiated renewals do you expect in the next 60 days?
How are renewal prices and discounts decided?

Questions about Renuo

What is Renuo?

Renuo is renewal pricing software for B2B SaaS teams. Before every renewal, it tells the account owner what discount to offer: the price to hold, how far to concede, and what to ask for in return. Each recommendation comes with its evidence and is written back to your CRM.

How does Renuo decide the recommended discount?

Renuo reads the account's renewal and pricing history, comparable renewals, usage trends, support tickets, delivered product requests, and customer conversations. From that it derives a target discount, a concession limit, and the conditions to attach to each concession. Every number links back to the source it came from.

Does Renuo change prices or email customers automatically?

No. Renuo never changes a price or quote and never emails a customer. It produces a recommendation and the evidence behind it; your account owner decides every number and takes every action.

Which systems does Renuo connect to?

Renuo connects to the tools your team already uses, including CRMs such as Salesforce and HubSpot, issue trackers such as Jira and Linear, support tools such as Zendesk, email, product analytics, and Slack. It reads from these systems and writes recommendations back to your CRM.

Does Renuo work in Slack and Microsoft Teams?

Yes. Renuo delivers each renewal brief where the deal happens. You can ask for a brief on demand with a command like /renuo prep Acme renewal, or let Renuo post it automatically 90 days before every renewal date. It works in both Slack and Microsoft Teams.

What access does Renuo need?

Renuo uses read-only connectors that can be revoked in one click, except for the CRM fields it writes recommendations to. It does not need write access to pricing or quoting systems.

What does Renuo write back to the CRM?

Renuo writes the recommended position, the concession limit and give/get terms, the evidence links and open risks, and the brief itself, onto the opportunity and account records in your CRM. Nothing new is added on top of your stack.

Who is Renuo for?

Renuo is for B2B SaaS account owners, customer success and account management teams, and the revenue leaders who set renewal pricing policy. It is most useful when account owners can adjust renewal discounts within a policy.

How does a pilot start?

A pilot starts with the accounts renewing next quarter. You connect read-only, Renuo prepares the briefs, and your account owner decides every number. Request a pilot to get started.